Tourism news
16. April 2010

Lufthansa - Information about irregularities in flight operations due to volcanic eruption

Lufthansa

Today Lufthansa informed our team of Praivit Deluxe Travel as follows:

In the wake of the volcanic eruption in Iceland large sections of the airspace and many airports in Central and Northern Europe have been closed by the air safety authorities.

Like all other airlines, Lufthansa must comply with directives issued by ministries and air traffic control. Many European airports have closed. All German airports except for Munich are closed until 6 p.m. UTC. All arrivals and departures there have been cancelled in those airports. Passengers who have booked flights from the above-mentioned airports are requested not to travel to the airport and to keep up-to-date with the status of their flights here.

Passengers travelling within Germany can switch to a journey by rail with Deutsche Bahn, if their flights have to be cancelled. For that purpose, they must exchange their electronic ticket (etix) for a travel voucher at a Lufthansa check-in machine. The flight ticket price can later be refunded.

Lufthansa expects severe delays and numerous cancellations for the regions affected. Passengers whose flights have been cancelled will be rebooked in the same booking class free of charge on other flights (which must be taken by 31 May). Alternatively, if they wish to cancel their ticket, they will receive a refund.

Here you find more information about Lufthansa flights. Also our team of Praivit Deluxe Travel will assist you - please contact us via phone:

0049-(0)221- 272 272 0